General Sales Conditions

The amounts mentioned in the proposal are exclusive of VAT, cabling, travel -and accommodation expenses.
The network installation needs to be connected to a dedicated power line.

Cables need to be installed by a professional and certified installation company according to the installation specifications from the manufacturer. Van Hessen cannot deliver a certified CAT5 FTP network.
This needs to be done by a certified installation company.
Cable price per meter : € 1,60
Network access point: € 90,00

The installation costs of the third parties with whom Fidelio establishes interfaces are not mentioned in the quotation. It is the properties sole responsibility to contact their suppliers and verify the need for upgrades as far as connections to Fidelio are concerned.

Cancellation and rescheduling installation dates offers/orders signed

• In case of cancellation of the offer/order signed by the client more than 15 working days before starting the project, 20% of the total amount will be charged;
• In case of cancellation of the offer/order signed by the client between 15 and 5 working days before starting the project, 50% of the total amount will be charged;
• In case of cancellation of the offer/order signed by the client less than 5 working days before starting the project, 100% of the total amount will be charged;
• In case the client wants to reschedule the installation data 20% administration fee will be charged.
• Under special circumstances Van Hessen can deviate from the above mentioned this to be judged by Van Hessen.

Delivery time
To be discussed.

Terms of delivery
These are following the General Conditions of the ICT-Office. We can provide a copy free of charge upon request.
The General Conditions may also be downloaded from our website (www.vanhessen.nl).
By means of signing this offer/order the client accepts the General Conditions of the ICT-Office.

Invoices - payments
All payments only come about on the registered office or on the bank account of Van Hessen BV. Payment must take place within 30 days after invoice date. Any divergent payment in the past does not imply deviation from this clause. The drawl of bills of exchange or other negotiable documents does not imply any renewal of debts nor deviation from these sales conditions. All costs caused by such issue or collection of bills of exchange are at the buyer's expense. Each amount unpaid on the due date will be legally and without notice be increased with 20% of the invoice amount, with a minimum of € 38,00 and a maximum of € 1.250,00, as a fixed compensation. In the event of non-payment on the due date, an interest of 12% per year will be due, legally and without notice. All further collection costs will be at the buyer's expense. Non- payment of one single invoice on it's due date renders the total amount of all, even non-due invoices, immediately payable.

Payment conditions:

• 50% upon signature of the order
• 50% after delivery within 30 days after the invoice date


Period of guarantee
6 months on POS hardware;
PC and server hardware warranty - warranty conditions as offered by the manufacturer or as stipulated in the service contract. Hardware and Systems Service Contracts will only be concluded for hardware supplied by Van Hessen BV.
Interventions on equipment not included in this contract are limited to office hours.

Price changes
Van Hessen bv has the right to modify prices without prior notice. Price changes could be caused by components and fluctuations in the exchange rate.

Software
The client has the right to use the software license, as mentioned in the proposal.

Validity:
This offer is valid till 30 days after proposal-date.