Our help desk is open on weekdays from 9 AM to 5 PM. Our team is every day available by telephone. In case the question cannot be answered by telephone, we use internet or modem connections for access to your system. Adjustments or malfunctions can thus be remedied remotely. In the evenings and weekends, our team is available to resolve disruptions that impede work as quickly as possible for you.
To be able to serve you even faster and better, you can also use our Self-service Support Portal. You can report your question or malfunction to us digitally at any time, including after closing time of our help desk! Via your own login account you can check when your question has been processed and what the status is. You will be kept informed of our progress via e-mail. On our website support.vanhessen.nl you will also find frequently asked questions, perhaps the answer to your question is already on it!
Customers who already have a login to the Portal can log in on the right, via Support Portal login. Van Hessen customers who do not yet have a Portal account can register on the right via Support Portal registration.
Contact information Helpdesk Van Hessen
In case you may have any questions and / or remarks regarding the use of the Portal, please send an e-mail to firstname.lastname@example.org