We're happy to help
Are you an existing customer?
Our team is happy to be of service and support your business.
Helpdesk & support: +31 180 442 750
- Rooms management | sales & events:
pms.care@vanhessen.nl - Food & Beverage | POS | cash register:
pos.care@vanhessen.nl - Systems & IT services:
systems.care@vanhessen.nl - Technical support (POS hardware):
td.care@vanhessen.nl
Opening hours:
Support helpdesk PMS 24/7
Support helpdesk POS 15/7 | 08:00 – 23:00 hrs
Office Monday – Friday 08:00 – 17:30 hrs
In case your support request cannot be resolved via telephone, we can set up a remote connection with your consent and carry out adjustments, solve malfunctions and other problems. Anything to resolve issues as swift as possible.
Self-service Support Portal
To be able to serve you even faster and better, you can use our Self-service Support Portal. Report your question or malfunction to us digitally 24/7. Via your own login account, you can check the progress and status. We keep you updated via e-mail.
More information about the use of the Portal? Contact us via: portal.support@vanhessen.nl
We get it! We comprehend your business as most of us have been in your shoes
- Relying on swift and skillful assistance
- We love to think along
- Get solid, practical and useful advice
